FAQ's

FREQUENTLY ASKED QUESTIONS

We love connecting with you any time, but if you have a question, maybe we can answer it below. If not, or you just want to say hey or share a story, feel free to drop us a line. info@tenfed.org


WHAT IS TENFED?

For every Tenfed item that is sold, TEN meals will be provided to feed hungry children around the world with the help of our parter, Kids Against Hunger Canada. We believe that one of the most important and fulfilling things in life is giving back. We found a way to create an amazing, fun, inspired brand of clothing that could give back to those in need in a fun, interesting, and MASSIVE way. 

We look at this as creating a MOVEMENT amongst like-minded individuals who also want to make a difference in the lives of those that need it most. This movement has begun in Toronto, Canada, where the co-founders, Kory McLaughlin & Mike Wallis reside. The true goal is to take this movement across the nation, and then across the globe, helping as many people as possible.

Companies today have a social responsibility, especially in North America. We are extremely privileged and fortunate to have the structure, the resources, and the advanced technologies that we sometimes take for granted. Many people do not have these luxuries, nor do they even know about them. Considering 14,400 children die from starvation each and every day, we believe that this is just ONE way that we can connect as a community and as a social group to help better the lives of people less fortunate than us.

We want to create a movement that goes deeper than passing trends, by raising funds, promoting engagement and driving social awareness. Our goal is to have tangible positive impact around the world.

What is the dollar value to feed these 10 children?

Tenfed is a for-purpose, for-profit social change brand that creates positive social impact by helping as many people as possible. We needed a number that would allow us to contribute real value to our partner charity, while still covering our expenses and helping us reach more people. $3.00 from the sale of every shirt will directly provide 10 meals using a special formula created by Kids Against Hunger Canada. For in depth information on the food being provided, please click here.

Where can I see a size chart for clothing?

Sizing charts can be found on each product page, to the right of the drop down list where you select your shirt size. We recommend you take a look at the charts for each item before purchasing any of our T-shirts, so you know exactly what you’re getting.

Do your T-shirts shrink?

Let’s face it: shrinkage happens. To minimize it, our T-shirts have been pre-shrunk. If washed hot and dried on high, they may shrink further. We recommend washing your Tenfed T-shirts in cold water and lay flat to dry. If you need to toss your clothes in the dryer, make sure it’s on low heat for best results.

How does your apparel fit?

Our tees and hoodies have a standard fit.  They are pre-shrunk but they will shrink a bit more if you put them in the dryer on high heat.  Trust us—they look awesome, and we promise they will be one of the nicest shirts you have ever worn. 

What is your apparel made from?

Our apparel is made using some of the softest and sustainable fabrics in the world; this results in the most comfortable clothing that you'll ever wear. We use unique blends of bamboo, organic cotton, cotton and polyester to ensure quality and comfort with every garment we produce.

Where are your products made and printed?

All of our apparel is made locally here in Toronto, Ontario, Canada. Having our production done locally not only allows us to deliver the highest quality garments and printing, but also gives us the ability to test new processes that cut down turn-around time. This means we’ll be able to get your orders to you on time, every time.

Is your website secure?

We ourselves love buying stuff online, so we wanted to ensure we provide our customers with peace of mind for online purchasing. In brief: any private data exchange happens over SSL secured communication channels and is encrypted with digital signatures, in compliance with PCI vulnerability standards. For more tech talk, 
view our Privacy Policy here and put all your worries to rest.

How much does shipping cost?

We have searched all over the city to find the absolute best shipping rates. We can assure you that you'll pay the absolute lowest price for shipping that is available for your order.

How long will my shipment take?

Shipping times vary depending on where you’re located. You can expect a Canadian or USA shipment to arrive within 3-10 days. We have found some of the best international shipping rates possible, but these shipments will typically take a bit longer to arrive. Expect any international shipments to arrive within 2-4 weeks. 

Can I exchange my T-shirt for another size?

We guarantee our shirts 100%. If you are not satisfied with your T-shirt, let us know why. It may not fit properly, or in some rare cases it may be a defect. Just send it back to us within 45 days of receiving it and we will send you a new one with the same design. Or you can pick one of our other designs at the same price.

How are your T-shirts printed?

Our T-shirts are printed using the classic screen printing method. We use a fine plastisol ink on all of our garments.